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Terms of Service

Last updated: June 7, 2023

Welcome to Mirrorful. Mirrorful is a web-platform that helps engineers implement designs faster.

These Terms of Service (“Terms”) define your rights and our rights in relation to the use of the services provided by North Park Labs, Inc. d.b.a Mirrorful ("Mirrorful", “we”, “us”, “the company”) through the website marketing at mirrorful.com ("the mirrorful website”), through any applications and/or through any command line interfaces. The Mirrorful website and applications and the services provided by or through the Mirrorful website and applications are collectively known in these terms as the “services”.

By using the services, you agree to be bound by these terms. If you do not agree to these terms, you may not use the services.

The license details for our open-source version of Mirrorful are available on our GitHub page.

The Services

Mirrorful is modifying and improving its services on a constant basis. We have the right to introduce new products and/or features, change existing products and/or features, or discontinue products and/or features from the services at any time. Currently we offer the following products:

  1. Mirrorful Web Platform – a cloud-based platform to create and maintain your design system.

Security and Data Privacy

  1. Mirrorful Security: Mirrorful implements robust physical, technical and administrative security measures designed to protect your information from unauthorized or accidental access, destruction, use, modification or disclosure. However, no method of transmission over the Internet, and no means of electronic or physical storage, is entirely free of risk, and thus we cannot ensure or warrant the absolute security of your information.

  2. Privacy: we collect certain data and information about you in connection with your use of the services and otherwise in connection with these terms. We collect and use all such data and information in accordance with our privacy policy, which you acknowledge. We are always striving to improve the services. In order to do so, we use analytics techniques to better understand how our services are being used. For more information on these techniques and the type of data collected, please read our privacy policy.

  3. Subpoenas: Nothing in these Terms prevents us from disclosing your data to the extent required by law, subpoenas or court orders, but we will use commercially reasonable efforts to notify you where permitted to do so. Mirrorful strives to balance your privacy rights with other legal requirements.

Fees, Charges and other Payments

You agree to pay all fees and charges applicable to your use of the Services. Please contact Mirrorful at support@mirrorful.io for detailed pricing information. We partner with Stripe, Inc. (“Stripe”) to manage payments. By using our Services you agree to provide Stripe accurate, current, complete and authorized information about yourself and your business, and your credit, debit or other payment card data. By providing Stripe with your payment information, you agree that Mirrorful is authorized to immediately charge you for all fees and charges due and payable to Mirrorful hereunder and that no additional notice or consent is required. You agree to immediately update your payment details in Stripe if there is any change in your billing address or the credit card used for payment hereunder.

We reserve the right to suspend or terminate your account and the Services provided to you if any fees or charges remain unpaid. All payments are exclusive of federal, state, local and foreign taxes, duties, tariffs, levies, withholdings and similar assessments, and you agree to bear and be responsible for the payment of all such charges, excluding taxes based upon Mirrorful’s net income. We reserve the right to change the fees and other charges from time to time, by notifying you via email or through the Services.

Third Party Services and Platforms

A “Third-Party Service” means any software, software-as-a-service, data sources, content, websites or other products or services not provided by Mirrorful that are integrated with the Services (e.g., Slack, Github) or used to provide the Mirrorful Service. The Services may depend upon, interact with, support integrations with or enable access to Third-Party Services, which may in each case be accompanied by separate terms of use. In order for the Services to communicate with, access or receive relevant information from such Third-Party Services, users may be required to input credentials. By enabling use of the Services with any Third-Party Services, user authorizes Mirrorful to access user’s accounts with such Third-Party Services for the purposes described in these Terms. User is solely responsible for complying with any relevant terms and conditions of the Third-Party Services and maintaining appropriate accounts in good standing with the providers of the Third-Party Services. USER ACKNOWLEDGES AND AGREES THAT MIRRORFUL HAS NO RESPONSIBILITY OR LIABILITY FOR ANY THIRD-PARTY SERVICES OR ANY USER DATA EXPORTED TO A THIRD-PARTY SERVICE.

Mirrorful does not guarantee that the Services will maintain integrations with any Third-Party Services and Mirrorful may disable or deactivate integrations of the Services with any Third-Party Services at any time. If Mirrorful’s deactivation of an integration will materially impact the Services provided, Mirrorful will notify users of such deactivation. For clarity, these Terms govern users’ use of and access to the Services, even if accessed through an integration with a Third-Party Services. WE DO NOT ENDORSE, AND HEREBY DISCLAIM ALL LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON FOR ANY THIRD-PARTY SERVICE.

Your License and Acceptable Use

  1. Subject to the terms and conditions of these Terms, we hereby grant you a limited, non-exclusive, non-transferable, non-sublicensable license worldwide (with the exception of (i) jurisdictions that are embargoed or designated as supporting terrorist activities by the United States Government and (ii) jurisdictions whose laws do not permit engaging in business with Mirrorful or use of the Services) for you to access and use the Services for your internal business or personal purposes, depending on your account type (only in a manner that complies with all legal requirements that apply to you or your use of the Services, including the Mirrorful Privacy Policy and these Terms). If you have a free account you may use the Services for business or personal purposes, but paid accounts are for business use only, and may not be used for personal or other non-commercial purposes. Mirrorful may revoke this license at any time, in its sole discretion.

  2. Acceptable Use: you must comply with the following rules regarding acceptable use of the services. You may not:

  1. Misuse of the Services. You may not utilize the Services to carry out, promote or support:
  1. User Content Standards Within the Services:
  1. Violations of this Section. In addition to any other remedies that may be available to us, Mirrorful reserves the right to take any remedial action it deems necessary, including immediately suspending or terminating your account or your access to the services, upon notice and without liability for Mirrorful should you fail to abide by the rules in this Section or if, in Mirrorful’s sole discretion, such action is necessary to prevent disruption of the Services for other users.

Trials and Betas

Product features clearly identified as Alpha or Beta features (collectively “Early Access Features ”) made available by Mirrorful are provided to you for testing purposes only, and Mirrorful does not make any commitment to provide Early Access Features in any future versions of the Services. You are not obligated to use Early Access Features. Mirrorful may immediately and without notice remove Early Access Features for any reason without liability to you. Notwithstanding anything to the contrary in the Terms, all Early Access Features are provided "AS IS" without warranty of any kind and without any performance obligations.

DISCLAIMER OF WARRANTIES

ALL SERVICES, SUPPORT AND BETA VERSIONS ARE PROVIDED “AS IS,” AND MIRRORFUL AND OUR SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, FUNCTIONALITY OR MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY. WITHOUT LIMITING OUR EXPRESS OBLIGATIONS IN THESE TERMS, WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES, SUPPORT OR BETA VERSIONS WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT WE WILL PRESERVE OR MAINTAIN YOUR DATA WITHOUT LOSS. YOU UNDERSTAND THAT USE OF THE SERVICES, SUPPORT AND BETA VERSIONS NECESSARILY INVOLVES TRANSMISSION OF YOUR DATA OVER NETWORKS THAT WE DO NOT OWN, OPERATE OR CONTROL, AND WE ARE NOT RESPONSIBLE FOR ANY OF YOUR DATA LOST, ALTERED, INTERCEPTED OR STORED ACROSS SUCH NETWORKS. WE CANNOT GUARANTEE THAT OUR SECURITY PROCEDURES WILL BE ERROR-FREE, THAT TRANSMISSIONS OF YOUR DATA WILL ALWAYS BE SECURE OR THAT UNAUTHORIZED THIRD PARTIES WILL NEVER BE ABLE TO DEFEAT OUR SECURITY MEASURES OR THOSE OF OUR THIRD-PARTY SERVICE PROVIDERS. WE WILL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE OUR REASONABLE CONTROL. YOU MAY HAVE OTHER STATUTORY RIGHTS, BUT THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, WILL BE LIMITED TO THE SHORTEST PERIOD PERMITTED BY LAW.

LIMITATIONS OF LIABILITY

INDEMNITY

You agree to indemnify, defend, and hold harmless Mirrorful's, its affiliates, employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the Service, by you or any person using your account and/or password; (b) a breach of these Terms or Mirrorful's’s privacy policy; (c) your violation of an applicable law and/or any right of another entity/individual; (d) your upload, storage, management, or syncing of user data on the services.

Termination

You can decide to stop using the Services and terminate these Terms at any point in time for any reason with a written notice to us, but, upon any such termination, unless otherwise agreed in writing between you and Mirrorful, you will not be eligible for a refund of any pre-paid fees. Mirrorful may terminate or suspend your access to the Services at any time, whether with or without cause. After executing the termination, you will no longer access (or attempt to access) the Service. Unless terminated by Mirrorful without cause, you may not be entitled to any refund of any prepaid fees. All provisions of this Agreement which by their nature should exist even after termination shall exist after termination, including, without limitation, all restrictions of liability, warranty disclaimers, and dispute resolution provisions.

Governing Law and Dispute Resolution

General Terms

Mirrorful will not be liable for, or be considered to be in breach of or default under these Terms on account of, any delay or failure to perform as required by these Terms as a result of any cause or condition beyond its reasonable control, so long as it uses commercially reasonable efforts to avoid or remove those causes of non-performance. If Mirrorful believes in good faith that it is legally prohibited from providing you or your Authorized Users with the Services, it is at Mirrorful's sole discretion to freeze your account and/or cancel your subscription.

Questions

With any questions regarding these Terms, please reach out to support@mirrorful.io.